Booking Information & Instructions

ONLINE BOOKING


1.) PMU appointments are booked online exclusively. PMUStudioVA requires all clients to read and confirm information forms regarding medical criteria, availability, and terms and conditions before submitting a deposit and booking an appointment.

2.) To book your initial PMU appointment, select one of the categories: "Permanent Makeup (PMU) with PMUStudioVA Staff" or “Permanent Makeup (PMU) with Sarah”. All PMU services: brows, eyeliner, lips, angel and saline removal can be found in these categories. For color boost appointments, select “Permanent Makeup Color Boosts with Sarah and PMUStudioVA Staff”.


CHOOSING YOUR PMU TECHNIQUE & STYLE


3.) For PMU Brows: If you are unsure of which style to choose, choose any "combination" brow option. You can always upgrade or downgrade at your appointment--(and you will be reimbursed after your retouch appointment for any downgraded technique chosen). Please note that your technician will complete a thorough brow-mapping consultation so that you can preview your shape, thickness, and color beforehand for your approval to begin your procedure.

4.) For PMU Eyeliner: If you are unsure of which style to choose, choose the "Top Eyeliner" eyeliner option. You can always upgrade or downgrade at your appointment after your consultation with your technician.


CONSULTATIONS


5.) In person consultations are currently only available for clients who have had previous permanent makeup done with another company. All in person consultations are available during your initial appointment.

6.) Phone consultations are always available and photographs can be sent beforehand to info@pmustudiova.com or attached when booking your consultation. FaceTime or Zoom call options may be applicable if absolutely necessary. Please contact our admin team in advance if you are requesting this option so we can approve if this option is able to be accommodated with your technician.


PREVIOUS PERMANENT MAKEUP


7.) PLEASE NOTE: If you have had previous PMU from another company or artist, you must book one of the options stating "Client with Previous PMU" that includes a new initial, plus retouch appointment. Color boost options only apply to existing PMUStudioVA clients. Please be advised that saline or angel removal may be necessary to correct any issues with shape or symmetry from a previous technician.


SPECIAL RATES


8.) When PMUStudioVA runs a special for PMU services, you may select the category that includes the special rates, usually titled "Permanent Makeup Specials". From there, you can select your desired service, technician, date, and time. You will then read and complete information forms, and then pay either a deposit or the special discounted rate to secure your appointment.

9.) Please note that all PMU brow services for new clients are offered at a permanent discounted pay-in-full rate of $150 off (discounted package including initial + retouch appointments). If you would not like to take advantage of this special rate, you also have the option of paying a $200 deposit to secure your appointment, as well as the option to pay for your initial and retouch appointments separately (for PMU brows). Please note that opting to pay the deposit or paying for your initial and retouch appointments separately will exclude you from being able to take advantage of the special rate (at any time for that specific service), and your full remaining balance will be owed at your initial appointment.


SCHEDULING AVAILABILITY


10.) If you are curious about our scheduling availability, you can always select the service that you are interested in, and then select a technician for that service. Their calendar of availability will appear after your selection.


RETOUCH / PERFECTION / FOLLOW UP APPOINTMENTS


11.) Please note that you will be prompted to book a follow-up appointment for your service, which ideally should be booked for 6-12 weeks for all PMU services, and 8-12 weeks for saline removal services--after the date of your initial service. Please check your email for this prompt and special link to book your follow-up appointment.

*If you do not receive an email to book your retouch appointment, please check your spam or junk mail—or contact us immediately so we can resend this email prompt.